Analytics Read API issues

Incident Report for Coveo Cloud HIPAA

Resolved

The service is still fully operational since the last update.

Please report any issues through our Help Portal.

Posted Nov 23, 2022 - 19:20 EST

Monitoring

Thanks for your continued patience. The issue has been fixed, and we are actively monitoring this service.

Posted Nov 23, 2022 - 12:42 EST

Update

We're starting to see recovery of the Analytics Read API.

Posted Nov 23, 2022 - 12:06 EST

Identified

We've identified an issue affecting Analytics Read API, preventing Analytics reports and exports to return data.

Analytics events ingestion isn't impacted.

If you need help or to get in touch with us, please visit our Help Portal

Posted Nov 23, 2022 - 11:26 EST

This incident affected: US (Analytics - Analytics Read API).