[US] Refreshes delays

Incident Report for Coveo Cloud HIPAA

Resolved

The service is still fully operational since the last update.

Please report any issues through our Help Portal.

Posted Sep 09, 2022 - 15:11 EDT

Monitoring

A fix has been implemented, and we are monitoring the results. The backlog has been processed.

Posted Sep 09, 2022 - 13:34 EDT

Identified

The issue has been identified.

Posted Sep 09, 2022 - 11:48 EDT

Investigating

We've identified an issue causing refreshes delays in the US region. Your content might not be up to date. Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Posted Sep 09, 2022 - 11:46 EDT

This incident affected: US (Indexing Pipeline - Source Service).