Coveo Cloud - HIPAA

All Systems Operational

About This Site

This status page provides availability information for Coveo HIPAA Cloud services.

The Coveo Cloud infrastructure is hosted on Amazon Web Services which has its own status page (see Service Health Dashboard).

If you need help, consult the Coveo product documentation (see Coveo Documentation, or contact Coveo Support).

Uptime over the past 90 days. View historical uptime.
US Operational
90 days ago
100.0 % uptime
Today
Search - Search Service ? Operational
90 days ago
100.0 % uptime
Today
Search - Hosted Search Pages ? Operational
90 days ago
100.0 % uptime
Today
Search - Administration Console ? Operational
90 days ago
100.0 % uptime
Today
Search - Search Interface Service ? Operational
90 days ago
100.0 % uptime
Today
Search - Search Consumption Metrics ? Operational
90 days ago
100.0 % uptime
Today
Search - Passage Retrieval API ? Operational
90 days ago
100.0 % uptime
Today
Platform - Platform Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Administration Console ? Operational
90 days ago
100.0 % uptime
Today
Platform - Customer Service API ? Operational
90 days ago
100.0 % uptime
Today
Platform - Migration Service ? Operational
90 days ago
100.0 % uptime
Today
Platform - Commerce Service ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Source Service ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Push API ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Document Processing ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Crawling Module ? Operational
90 days ago
100.0 % uptime
Today
Indexing Pipeline - Crawling ? Operational
90 days ago
100.0 % uptime
Today
Analytics - Analytics Write API ? Operational
90 days ago
100.0 % uptime
Today
Analytics - Analytics Read API ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Query Suggest Service ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Models Generator ? Operational
90 days ago
100.0 % uptime
Today
Coveo ML - Generative Answering Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Search Response Time
Fetching
Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Generative Answering Issues
Resolved - This incident has been resolved.
Jun 17, 15:12 EDT
Update - We are observing a progressive decrease in error rates but the issue is still ongoing with our infrastructure provider.
Jun 17, 13:13 EDT
Identified - We've identified an issue affecting Generative Answering that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal
Jun 17, 12:11 EDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

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